Transform your hair with confidence! We guarantee when you invest in Hair Boost and commit to a dedicated 3-Month Regimen, combining it with our transformative [Step 2] Moisturizing Shampoo: RESTORE, [Step 3] Moisturizing Conditioner: HYDRATE, and [Step 5] Leave-in Conditioner: NOURISH, we pledge extraordinary results.
If you don't witness an enhancement in your hair's length, fullness, or moisture-retention after 90 days, rest assured – we'll swiftly refund your purchase with store credit of equivalent value. Your hair's future is now in your hands!
Yes! And we're not only Black-owned, we're also Black-operated. Our team is primarily Women Of Color, and we understand the needs of our hair.
Yes! And in fact, the majority of our customers have some degree of gray or graying hair. Nae Nae’s is 100% safe for even the lightest and driest gray hair. Our products are 100% natural and made without any dyes or colorants, so they will not stain or yellow gray coils.
Very common question! Absolutely, each step in the collection is all-natural and designed for various hair types. The collection is gentle enough for all types of hair and can be used in color treated hair without stripping or excessive color fading. Great on relaxed, permed, transitioning, and natural hair as well.
Yes! All of our products are 100% natural and safe for children. The Hair Boost recommendation is age 1, because the tea tree oil can be a little harsh for children under the age 1. Please be sure to check the labels for nut allergies when using the Hair Boost.
We take you step by step in our Boost Your Growth in 30 Days Boot Camp! Here’s the recommended use for the kit:
Hair Boost, my flagship product, is an AMAZING HANDMADE Hair and Body Butter made with 19 different natural ingredients that hydrate and protect the hair and skin. I have formulated a complete product line the “Hair Boost Method” to compliment the Hair Boost. Wash Day Routine:
1. I wash our hair with my STEP 1: PURIFY - Clarifying Shampoo, and then rinse.
2. Next I use my STEP 2: RESTORE - Moisturizing Shampoo, then rinse.
3. Followed by my STEP 3: HYDRATE - Moisturizing Conditioner, then rinse.
4. Next I apply my STEP 4: REPAIR - Hair Mask Protein Treatment and sit under the bonnet dryer for 15-20 minutes, then rinse.
5. Then I apply my STEP 5: NOURISH - Leave-in Conditioner
6. Then I apply the STEP 6: HAIR BOOST – Hair and Body Butter to scalp and hair (like hair grease). A little goes a long way, too much will make the hair feel weighed down and greasy. It is also an excellent heat protector.
7. Part hair into small sections, apply STEP 7: SET – Styling Foaming Lotion to each section and use rollers or rods. Sit under the dryer for 45 mins-1hr or until dry. This can also be used for two strand twists, air dry or under the dryer to add a medium to firm hold to your style. Night-time routine: Every other night I apply small amounts to my scalp and my daughters scalp of the STEP 6: Hair Boost and then tie up our head with a satin scarf or bonnet. This is our normal night-time routine.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards Downloadable products Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit less the amount of the original shipping cost will automatically be applied within 5 to 7 Business Days.
Any order cancellations or refunds will be offered store credit only. You may request by emailing our Customer Service Department via our contact page.