Nae Nae’s® Return Policy

Returns

We Do Not Accept Exchanges, or Returns or Refunds at this time. However, we do offer store credits and/or reward points within 30 Days of delivery. We are committed to helping you get results, so we will help you select something else from our collection to try.

We want to be Conscious of Our Planet, Our People, and Your Pocketbook.

Returns have a considerable impact on our environment, & the safety of our team members for those reasons, we no longer offer returns.

We do however offer rewards points and/or store credit. That way you can try something else from our collection, you get to keep what you purchased, and help save the planet all at the same time. Plus, no more frustrating trips to the post office.

*Please Note, we do not offer Exchanges.*

**All subscription orders are non-refundable.**

****All promotional offers are final and non-refundable.****

(Example promotional offers include: BOGO/Buy one get one, holiday sales, and limited discounted offers of 15% off or more).

Any refunds will be offered via store credit and/or reward points only. You may request by emailing our Customer Service Department at support@naenaes.com, or via the Live Chat button on the bottom right of the website

NOTE: This return policy is applicable to items purchased only at www.naenaes.com. We are not affiliated with or responsible for the return policy of other retailers, including those online and offline. Any items you wish to return that were not purchased via www.naenaes.com must be returned to the retailer from which you originally purchased them. Any questions about another retailer's return policy should be directed to the retailer from where you originally purchased. We are unable to accept returns from other retailers and the return policy found at www.naenaes.com will not be applicable to items purchased from other retailers.